the evolution of electric BIKES
At Burzerk, each ride is a testament to the thrill of adventure and sustainability. We go beyond crafting premium electric bikes; we sculpt experiences that ignite the spirit, redefine exploration, and inspire a genuine sense of community.
At Burzerk, we understand the frustration of shipping charges. That's why we offer Free Shipping for orders over $200 or a flat $8 rate for orders under $200 within Australia!
FREE SHIPPING AUSTRALIA WIDE*
*On all orders over $200. Excluding WA, NT and TAS, regional or remote areas.
We ship to all areas Australia-wide and offer free shipping to most areas in NSW, VIC, SA and QLD on all orders over $200.
For areas outside metro in NSW, VIC, SA, QLD and WA, there will be a flat rate shipping fee of $300 will be incurred. For regional areas in WA, TAS or NT, there will be a $400 flat rate shipping fee. Current shipping rates can be calculated during checkout. The above prices are subject to change without notice.
We ship our bikes using TNT or our own Burzerk delivery driver. Orders are dispatched daily (weekdays) and will be received within 2-5 business days for orders in QLD or 4-10 business days for orders outside QLD.
For international shipping or specific requests, please contact our support team here.
For more information on our shipping policy, click here.
Premium Service
At BURZERK, quality and assurance is everything. That's why we proudly back all our products with our comprehensive warranty. Ensuring your satisfaction and peace of mind remains our foremost concern.
Any warranty, service, or parts-related inquiries should be directed to our dedicated tech team for thorough assessment and speedy resolution. To initiate your service or warranty request with us, please contact us here so our team can organise, assess and respond to your case in an informed and prompt manner.
If you made your purchase through one of our trusted local dealers, we require you to contact them first for assistance. We value our network of partners and are committed to ensuring a seamless experience for all our valued customers.
Thank you for choosing BURZERK for your electric biking adventures.
If you have purchased at a local retailer, please refer to them for support first.
24 Months Warranty
We provide the original owner with a 24 months manufacturer warranty. This warranty provides each original retail purchaser of a BURZERK motorbike with a warranty solely against manufacturer's defects. The warranty claim is directed towards the original purchase and is covered by the manufacturer.
Any BURZERK bicycle components that arrive damaged including: frame, forks, stem, handlebars, headset, seat post, saddle, brakes, lights, bottom bracket, pedals, rims, wheel hub, derailleur, shifter, throttle, controller, LCD display, kickstand and wiring harness must be reported within 7 days.
For more information, view our Product Warranty Information here.